Request RMA

Getting the Repair Process Started

Request Your Return Material Authorization (RMA)

Before sending any equipment to S. Himmelstein and Company for repair and/or calibration, please call us at 800-632-7873 or complete and submit the form on this page to receive your RMA Number.

Description of Torque Transducer Calibration Services

3-Point Cal: 3 ascending points, 1 descending point.

10-Point Cal: 10 ascending points, 10 descending points.

3-Point Cal, As Found, As Left: Calibrate 3 points up and 1 point down as received before any work is performed, then check out and make any necessary repairs. Do a Final (As Left) calibration 3 points up and 1 point down.

10-Point Cal, As Found, As Left: Calibrate 10 points up and 10 points down as received before any work is performed, then check out and make any necessary repairs. Do a Final (As Left) calibration 10 points up and 10 point down.

3-Point Cal w/TC: 3 ascending points, 1 descending point with TC (Temperature Compensation) and speed run.

10-Point Cal w/TC: 10 ascending points, 10 descending points with TC (Temperature Compensation) and speed run.

3-Point Cal, As Found, As Left w/TC: Calibrate 3 points up and 1 point down as received before any work is performed, then check out and make any necessary repairs. Do a Final (As Left) calibration 3 points up and 1 point down with TC (Temperature Compensation) and speed run.

10-Point Cal, As Found, As Left w/TC: Calibrate 10 points up and 10 points down as received before any work is performed, then check out and make any necessary repairs. Do a Final (As Left) calibration 10 points up and 10 points down with TC (Temperature Compensation) and speed run.

Costs for the Various Calibration Types

Please contact us for the cost of the different calibration services. Repair charges are quoted separately after we receive and inspect the unit. No repairs are performed until we obtain your approval to proceed. An inspection fee of $140.00 will be imposed if no calibration or repairs are performed on the unit. However, that fee is waived if you decide to proceed with the repairs/calibration or if a new replacement unit is purchased.

Calibrations are performed in our NVLAP-Accredited Laboratory, Lab Code 200487-0, and are NIST traceable. NVLAP-approved calibration certificates are provided.